BENCHMARKING - Your Text HereBenchmarking PerformanceBenchmarking CostBenchmarking Customer serviceBenchmarking call qualityAutomation IVR & voice recognition Automation IVR & voice recognition Agent productivityCall qualityCall qualityCall monitoringMystery shoppingPay & reward structureCall coastsStaff attrition & recruitmentOutsourcing coastsSelf service / automationCustomer serviceRepeat caller analysisCustomer churnComplaints
精美图表0108351.pptx
