ACHIEVEMENTS
Handled a particularly sticky mid-air situation by physically restraining a passenger who had managed to bring arms to the flight, until the plane could be landed on a nearby airport.
Received Service Excellence Award by providing continuously outstanding service for 4 years, without a single complaint.
Introduced the concept of “Mid Air Fun” by creating several scripts of humorous announcements to put scared passengers at ease.
SKILLS & COMPENTENCIES
Pre/Post flight checks
Meal service
Inventory management
Cabin security
Pre/Post flight checks
Meal service
Inventory management
Cabin security
EDUCATION
LIBERTY UNIVERSITY, Baltimore, MD – 2007
40 Hours Extensive Flight Attendant Training
ST. PETER’S PUBLIC SCHOOL, Baltimore, MD – 2006
High School Diploma
Dependable and outgoing Emirates Flight Attendant who is able to handle any kind of international flight. Adept at delivering premium customer service, maintaining an accurate service schedule on all flights and maintaining order during the course of a long flight. Specializes in international and cross-country flights.
AIR HOSTESS
AIR USA, Baltimore, MD (1/2008 to 12/2011)
Greeted passengers as they arrived at the airport and assisted them by providing needed information.
Led them to flight counters and provided them with detailed information regarding flight schedules and times.
Provided support to passengers who have missed their flights by arranging for them to embark on next available flights.
Inquired into passengers’ food and beverage preferences and prepared food items accordingly.
Placed food items and beverages on trolleys and carted them through cabins.
Served food and beverages to passengers and performed refilling tasks.
CABIN ATTENDANT
AIR CANADA, Toronto, ON (12/2011 to 6/2014)
PROFESSIONAL EXPERIENCE
Welcome passengers as they arrive and check their tickets to ensure that they are on the correct flight.
Assist passengers in finding their seat and / or escort them to their designated seats
英文简历设计3842.docx
